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BPO & KPO

A tough economy, rising pressures to offer the clients the best services; companies are finding it hard to keep up the profits with consistent growth. BPO (Business Process Outsourcing) is a boon for companies looking for reducing costs, improve process efficiency and service levels, and streamline workflow without putting in efforts, resources and time to develop the required technology and specific skill set. Today, the client looks for in a BPO vendor as a value addition to the existing business activities and providing a competitive edge over its peers.

KPO (Knowledge Process Outsourcing) can be understood as a branch or subset of BPO but is more focused on information related business activities. A thorough and in-depth knowledge and possession of the right analytical and technical skills is the prime requisite for a KPO vendor. Business and market research, training, consultancy, patent researches are some of the many services under the ambit of KPO.

The team at Sivonix understands the knickknack of the business and so delivers industry focused and Platform based recruitment services.